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purchases
Our online shop accepts all major credit cards (VISA, MasterCard, American
Express). Purchases are processed securely via Paypal. All products
are made to order, therefore, please expect slight variations.
tax
9.25% sales tax will automatically be charged to California residents.
shipping
All orders are shipped within 3-7 business days via USPS priority mail.
Shipping for domestic orders is $6. You will receive a shipment notification
via email as soon as your order is shipped. You can expect your order
to arrive about 3-5 days after receiving shipment notification. Please
contact sales(at)les-morceaux.com if you have any expedited shipping
needs.
international shipping
Shipping for international orders is $15, and all international orders
are sent out via global priority mail which takes about 6-10 business
days to arrive. Since the USPS specifies that this is "business
days," this can mean up to two full weeks. Please contact sales(at)les-morceaux.com
if you have any further questions about international shipping.
shipping, returns & exchanges
Customer satisfaction is important to us. In the unlikely event that
your purchase arrives damaged or less than spectacular in any way, please
contact orders(at)les-morceaux.com to receive further details and a
confirmation on processing your return. Returns on unworn merchandise
in resalable condition may be returned for an online credit or exchange
for another item. No refunds will be made. Returns must be made within
5 days of receiving your order. Shipping and handling charges are non-refundable.
Customers are responsible for return shipping costs, but will not be
charged to receive an exchanged item. Therefore, customers cover the
cost to ship it to us and we will cover the cost to ship it back to
our customers. Should you have any other issues with an order, please
don't hesitate to contact us and we'll do our very best to take care
of you. We reserve the right to deny requests if the reasons for exchanges
do not meet our return policy requirements. |
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